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Terms & Conditions

Last updated: January 1, 2024  |  Citi Links International Inc

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Citi Links International Inc ("Company," "we," "us," or "our"). By accessing our website at citilinksinternational.com or engaging with our transportation and logistics services, you agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, please discontinue use of our website and services immediately.

Services Description

Citi Links International Inc provides transportation and logistics services including, but not limited to: freight transportation, warehousing, air freight forwarding, ocean cargo management, last-mile delivery, and logistics consulting. Our services are available to businesses and individuals in accordance with applicable laws and regulations.

All services are subject to availability, applicable rates, and the specific terms agreed upon in service contracts or shipping orders. We reserve the right to decline service requests at our sole discretion.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited uses include:

  • Attempting to gain unauthorized access to our systems or data
  • Transmitting harmful, offensive, or disruptive content
  • Using automated tools to scrape or harvest data without permission
  • Misrepresenting your identity or affiliation with any person or entity
  • Engaging in any activity that could damage, disable, or impair our website

SMS Terms & Conditions

SMS/MMS Text Message Program

By opting in to receive SMS/MMS text messages from Citi Links International Inc, you agree to the following SMS Terms and Conditions:

Program Description: Citi Links International Inc operates an SMS/MMS messaging program that delivers recurring marketing and promotional text messages, including service updates, offers, and company announcements. Messages are sent using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies; you may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details on SMS rates applicable to your plan.

Opt-Out Instructions: You may cancel your SMS subscription at any time by replying STOP to any message received from Citi Links International Inc. Upon receipt of your STOP request, we will send a one-time confirmation message confirming your opt-out, and you will receive no further SMS messages from this program.

Help Instructions: For help or support, reply HELP to any message, or contact us by email at ahmad@citilinksinternational.com.

Consent is NOT a condition of purchase. Your consent to receive SMS messages is entirely voluntary. You may request and receive quotes and services from Citi Links International Inc without providing SMS consent.

Mobile Number Sharing: Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Carrier Disclaimer

Citi Links International Inc and participating carriers are not liable for delayed or undelivered messages. Wireless carrier support for the SMS program may vary. If you have questions about your carrier's support, please contact your mobile carrier directly.

Shipping & Service Terms

Quotes & Rates

All rates and quotes provided by Citi Links International Inc are estimates based on information provided at the time of inquiry. Final rates are subject to verification of shipment specifications, applicable fuel surcharges, accessorial charges, and current market conditions. Quotes are valid for the period specified and are subject to change without prior notice.

Cargo Liability

Citi Links International Inc's liability for loss or damage to cargo is governed by applicable federal and state regulations, including the Carmack Amendment (49 U.S.C. § 14706) for domestic freight. Declared value coverage options are available upon request. We strongly recommend purchasing appropriate cargo insurance for high-value shipments.

Prohibited Items

We reserve the right to refuse shipments of prohibited, hazardous, or improperly packaged items. Shippers are responsible for compliance with all applicable laws and regulations regarding the packaging, labeling, and transport of their cargo.

Delivery Timelines

Delivery estimates are provided in good faith based on standard transit conditions. Citi Links International Inc is not liable for delays caused by weather, road conditions, carrier capacity constraints, customs holds, or other factors beyond our reasonable control.

Payment Terms

Payment terms are established at the time of service agreement. Unless otherwise agreed in writing, invoices are due within 30 days of invoice date. Late payments may be subject to a 1.5% monthly finance charge. We reserve the right to suspend services for accounts with past-due balances.

Intellectual Property

All content on citilinksinternational.com, including text, graphics, logos, and design elements, is the property of Citi Links International Inc and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Disclaimer of Warranties

Our website and information are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by applicable law, Citi Links International Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability in any matter related to these Terms shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Citi Links International Inc, its officers, directors, employees, agents, and successors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any legal actions or proceedings relating to these Terms shall be brought exclusively in the state or federal courts located in Queens County, New York.

Changes to These Terms

We reserve the right to modify these Terms at any time. The updated version will be indicated by a revised "Last Updated" date. Your continued use of our website or services following any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Contact Us

Questions about these Terms and Conditions? Please contact us:

Citi Links International Inc

10740 93rd Street, Ozone Park, NY 11417

Email: ahmad@citilinksinternational.com

Citi Links International

Full-service transportation and logistics company based in Queens, NY.

10740 93rd Street, Ozone Park, NY 11417

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